CCPA Opt-Out

You have the right to opt-out of the sale of your personal information. We do not sell personal information.

The Right to Non-Discrimination.

You have the right not to be discriminated against for exercising these rights.

Submitting Requests to Know and Delete Personal Information

You may submit a request to know or delete by submitting a request to us by either:

Emailing us support@heliosmeds.com
Visiting our website at the and contacting us at link on heliosmeds.com/contact-us
To process your request, we must be able to verify your identity i.e., confirm that the person making the request is the person about whom we collected the personal information, or is someone authorized to act as the authorized agent on that person’s behalf. We will verify your identity by asking that you provide certain information to us that will allow us to confirm you are who you say you are, such as contact information, Account information and/or health information.

You may designate an authorized agent to make a request on your behalf. When you use an authorized agent to submit a request for access or deletion, you must provide the authorized agent with written permission to do so, and, in certain circumstances, we may ask you to verify your own identity directly with us. We may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf.

Only a parent or legal guardian may submit a request to know or delete the personal information of a child under the age of 13. We may ask a requestor on behalf of a child under 13 to sign a consent form under penalty of perjury or to speak by telephone to trained personnel to confirm that the requestor is the parent or legal guardian of the child.

You may only make a request to know or delete your personal information twice within a 12-month period.

Response Timing and Format

We will confirm receipt of your request to know or delete within 10 business days and will provide information on how we will process your request, including our verification process and when you can expect a response.

Changes to Our Privacy Notice

We may change this Notice at any time, but we will not use personal information that we have already collected for a new purpose that is materially different from those stated in our Notice at the time that personal information was collected without first obtaining your explicit consent to use it for the new purpose.

Contact Information

If you have any questions or concerns about this Privacy Notice, our privacy policies and practices, you may contact us at:

Email: support@heliosmeds.com

Helios Meds
530 Schoolhouse Road, Suite G,
Hockessin, DE 19707